Stop the Print Spooler Service
First, do the Windows Key + S combination to open a search box. Type in Services and hit Enter.
This will open up the Services window. The specific service you are looking for is the Print Spooler. Right click Print Spooler and select Stop.
Leave the Services window open, as you will need it later.
Delete files in the Print Spooler Directory
Now we need to delete the stuck jobs in the Print Spooler directory. This directory is located at C:\Windows\System32\spool\PRINTERS. Once there, you can do CTRL+A to select all of the jobs and delete them. If you get an error that you are unable to delete a specific file, restart your PC and try again (you will have to stop the Spooler Service again).
Once all the files in the Spooler directory are deleted, right-click on the Spooler Service in the Services window, and this time, select Restart.
That’s it! Comment below if you ran into any issues.